Submit a Request for Accommodations

The first step in seeking accommodations is disclosing your disability. The process for doing this is outlined below and includes submitting documentation and meeting with the ADA coordinator to engage in a collaborative discussion about accommodations and the accessibility resources available at Covenant College.

Incoming Students: A representative from our office will reach out to students who complete the Intake Form to schedule a time to connect during one of the student's on-campus visits or to meet remotely ahead of the start of the semester. If you have questions or concerns about the process, please contact our office at disabilityservices@covenant.edu

Returning Students:  A representative from our office will reach out to students who complete the Intake Form to schedule a time to meet. If you have questions or concerns about the process, please contact our office at disabilityservices@covenant.edu

To receive accommodations for a documented difference or disability, the student must complete the following 3-step interactive process:

Submitting a Complaint:  
A complaint of discrimination on the basis of disability should be filed in writing to the ADA Coordinator at disabilityservices@covenant.edu within 30 calendar days of the allegedly discriminatory act. You may include a clear description of the complaint: what happened, who was involved, when and where it happened. 

Please see our full Non Discrimination Policy for more information.

Denials and Appeals: 
A student who feels as though they have been denied a reasonable accommodation or is dissatisfied with the determination that they are not eligible as an Otherwise Qualified Individual may appeal in writing.

Appeals must be made in writing within five (5) days of notification of the denial to the Section 504 Appeals Coordinator, Nesha Evans (nesha.evans@covenant.edu). It would be helpful to include:

• Date/time/location of occurrence
• What approved accommodation you believe was not adequately provided
• Any other relevant details or context
• Desired next steps, if applicable

The Section 504 Appeals Coordinator will schedule meeting(s) with the various individuals involved in the process. The Section 504 Appeals Coordinator will render a decision in writing. The decision of the Section 504 Appeals Coordinator is final.

The availability and use of this Covenant College Appeal Process nor the Complaint Process does not prevent a student from filing a complaint of discrimination with external agencies such as the U.S. Department of Education, Office for Civil Rights (OCR). That office will determine whether a further investigation is warranted.  You may find information on how to file a complaint with OCR here.