Skip to navigation

Director of Student Success

Job ID: 
Director of Student Success
Covenant College
Lookout Mountain, Georgia

Full-time, 11 months


Vice President for Student Development/Dean of Students

April 2019

The Director of Student Success works closely with students, faculty, and staff to encourage student learning with primary attention given to academic support, early intervention, retention, and disability services. The Director will provide personal counseling, advising, teaching, mentoring, and innovative programming to promote academic success, retention and successful graduation. The Director is responsible to supervise the Graduate Assistant for Student Success in seeking to define, plan, implement, and assess a variety of programs that promote and enhance learning within the academic culture of Covenant College. 


Academic Support

  • Provide vision and leadership in developing a significant academic support program that encourages students’ curricular and co-curricular successes.
  • Interact with faculty and the Records Office to understand all Covenant College academic degree programs in order to counsel students toward appropriate majors and career choices.
  • Network with other offices to establish a high level of visibility on campus and to cultivate a climate conducive to the needs of academically at-risk students.
  • Develop and implement an early alert program for faculty and staff to use with at-risk students. 
  • Maintain accurate statistics regarding retention rates from semester to semester and annually.
  • Contact incoming and returning probation students prior to the start of the semester to communicate probation expectations.
  • Meet regularly with probation students and other at-risk students.
  • Coordinate documented learning disability requests and work with these students to ensure that they are offered reasonable accommodations.
  • Re-recruit students who have left the College.
  • Analyze academic data related to student retention such as Admissions profiles, conditional acceptances, midterm grades, and academic standing reports.
  • Track students needing assistance and seeks ways to creatively engage and motivate them to College success by setting up “accountability action plans.”
  • Teach College Life course each semester and develop and lead sessions on study skills, test-taking, time management, etc.
  • Refer students to appropriate resources such as faculty advisors, Student Development personnel, the Health Center, personal counseling, etc.
  • Understand the Core curriculum and relevant academic policies, e.g., cut, forgiveness, W/D, needed to guide students appropriately to success.
  • Insure compliance with federally mandated American Disability Act guidelines using College forms, networking with faculty as needed and keeping careful files of student applications/records.


  • Set goals and objectives for the Center for Student Success
  • Create educational programming geared towards student success and growth in all dimensions of student life. 
  • Conduct regular effective evaluation of the Center for Student Success
  • Design, implement, and control budget for the Center for Student Success.
  • Train and supervise graduate and student assistants.
  • Apprise the Student Development team about the progress and needs of students.
  • Participate in professional meetings and conferences as budget and schedule allow.
  • Serve as requested in Student Development meetings, College meetings and committees including faculty admissions committee and academic standards committee. 
  • Work with other members of Student Development on student care concerns and mentor specific students as needed. 
  • Work with the Associate Dean of Students for Residence Life on discipline cases as needed. 
  • Work as a Title IX investigator and remain up to date on Title IX trainings and policy changes. 
  • Perform other duties as assigned by the Vice President for Student Development.


  • Strong organizational skills and attention to detail
  • Strong problem-solving skills.
  • Must possess administrative and leadership skills, as well as be an energetic and tenacious person with the ability to motivate students and creatively solve problems
  • Must possess a demonstrated concern for young adults and ability to communicate with them effectively


  • Bachelor’s degree from an accredited institution 
  • Three to five years experience in Student Development or related field in Higher Ed.
  • Proficiency with Google Apps or Microsoft Office Suite.


  • Master’s Degree in Education, Student Development, Counseling or related field 


  • An acceptance of and commitment to Jesus Christ as Savior and Lord.
  • An understanding of the mission and purpose of Covenant College
  • Must be able to assent to Covenant College’s Staff Commitments
  • The ability to relate well with both male and female students from various cultures and a demonstrated openness to interacting with people whose lives have been shaped by cultures different from their own.


  • This job operates in a professional office environment and routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines for at least 75% of the work day.
  • Remain in a standing or stationary position at least 50% of the work day.

Review of applicants will begin immediately and continue until position is filled. Interested applicants should submit the following application materials to

  • Letter of interest
  • Résumé - including contact information for three references
  • Brief statement (two page maximum) summarizing the applicant’s philosophy of student success, discipleship, and student development.  Of particular interest is how the applicant views these areas complementing the full educational life of the college in light of the college’s motto of “In all things Christ preeminent.”
  • A statement of faith, sharing about his/her ongoing walk with Christ and his/her understanding of and commitment to Scripture, the Westminster Confession of Faith (, and the doctrinal standards of the Presbyterian Church in America ( ).


Dr. Scott Quatro

Dr. Scott Quatro discusses Covenant’s motto and how it is put into practice across the disciplines and departments.
Taken the evening of 10.13.2013 by Matt McLelland.